Niagara Falls
THE
NIAGARA FALLS REPORTER
LOCAL NEWS  •  LOCAL VOICES  •  LOCAL MATTERS
Niagara Falls

Gray Line of Niagara Falls Earns Coveted Tripadvisor’s Travelers’ Choice Award

S
Staff  ·  September 23, 2020
Gray Line of Niagara Falls Earns Coveted Tripadvisor’s Travelers’ Choice Award
SharefXin✉

Please click the link below to subscribe to a FREE PDF version of each print edition of the Niagara Reporter

http://eepurl.com/dnsYM9

 

Niagara Falls

 

By: Staff Reporter

Gray Line of Niagara Falls/Buffalo, Western New York’s premier sightseeing tour operator, was awarded a Travelers’ Choice award from Tripadvisor’s for 2020. Tripadvisor presents Travelers’ Choice awards to accommodations, attractions and restaurants that consistently earn great reviews from travelers and rank within the top 10% of listings on Tripadvisor.

“Gray Line Niagara Falls/Buffalo has always maintained a high standard of safety, cleanliness and guest experience,” said Chris Kearsing, general manager. “Enhanced cleaning measures and safety protocol, alongside a veteran trained guide staff, has increased guest satisfaction numbers within Gray Line Niagara Falls/Buffalo. It is an honor to receive this award.”

“Winners of the 2020 Travelers’ Choice Awards should be proud of this distinguished recognition,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “Although it’s been a challenging year for travel and hospitality, we want to celebrate our partners’ achievements. Award winners are beloved for their exceptional service and quality. Not only are these winners well-deserving, they are also a great source of inspiration for travelers as the world begins to venture out again.”

Despite the challenges presented operating during the COVID-19 pandemic, Gray Line of Niagara Falls/Buffalo is offering sightseeing tours on a limited basis this fall. Guests may visit graylineniagarafalls.com for more information.

About Niagara Majestic Tours – Gray Line Niagara

Gray Line of Niagara Falls/Buffalo is a year-round, full-service tour operator that provides guided sightseeing excursions of Niagara Falls for visitors worldwide. Other services offered include chauffeured airport transportation, chartered and shuttle bus services and unique trolley transportation. Gray Line of Niagara Falls/Buffalo, formerly Niagara Majestic Tours Inc., is built on a 24-year history that combines deep tourism insight and exceptional quality standards.

About Tripadvisor

Tripadvisor, the world’s largest travel platform*, helps 463 million travelers each month** make every trip their best trip. Travelers across the globe use the Tripadvisor site and app to browse more than 867 million reviews and opinions of 8.7 million accommodations, restaurants, experiences, airlines and cruises. Whether planning or on a trip, travelers turn to Tripadvisor to compare low prices on hotels, flights and cruises, book popular tours and attractions, as well as reserve tables at great restaurants. Tripadvisor, the ultimate travel companion, is available in 49 markets and 28 languages.

Click HERE for a list of the best tour companies in Niagara Falls.

SharefXin✉

Comments (0)

Leave a comment

More From Niagara Falls Reporter

Craig Bucki Stands Out in Race for Supreme Court, Has All the Tools to Be Strong Judge
Featured

Craig Bucki Stands Out in Race for Supreme Court, Has All the Tools to Be Strong Judge

By tony Farina · September 16, 2026

By Tony Farina I’ve covered many court proceedings and trials in my more than 35 years as a newspaper and television reporter and I want to make the point at the beginning of this story that whether elected or appointed, some judges are fair and honest and many others fall short of the mark. In other words, the word jurist does not convey skill and knowledge of the law; it is just a role that some serve with distinction, and others do not. By definition, a jurist is a person who has expert or thorough knowledge of the law but

Is Niagara Falls Crisis Self-Inflicted? Lots of Questions, Few Answers
Featured

Is Niagara Falls Crisis Self-Inflicted? Lots of Questions, Few Answers

By tony Farina · September 15, 2026

By Tony Farina There are certainly many questions swirling around the mayor’s declaration of a state of emergency in Niagara Falls over trash, blight, and deteriorating streets that was declared back on July 20 and has been extended several times since because, according to Mayor Robert Restaino, the City Council refused to approve contractor agreements. But some observers point to depleted staff at City Hall, like in Public Works and Code Enforcement and other departments, as really self-inflicted wounds that are the underlying reasons work is not getting done in the city. Or is there even more to the story,

NIAGARA FALLS BUILT THE MODERN WORLD ON ITS POWER. IT CAN DO IT AGAIN.
Featured

NIAGARA FALLS BUILT THE MODERN WORLD ON ITS POWER. IT CAN DO IT AGAIN.

By Niagara Reporter- · September 11, 2026

The  Data Center That Answers Hochul’s Objections There was a time when Niagara Falls did not ask Albany whether it was permitted to prosper. The river was here. That was enough. The town had something Albany couldn’t give it. It used what was here. Water. Power. Work. Jobs. Industry. A future. In 1895, the Adams plant took the river and put it into wire. The current went to Buffalo. It changed the industrial world. Tesla supplied the designs. Westinghouse built the machines. Niagara supplied the falling water. Then industries came. Electrochemical. Electrometallurgical. They came because Niagara offered abundant, inexpensive electricity.

Niagara Falls Has Millions of Tourists But Needs to Find a Way to Capture That Wealth
Featured

Niagara Falls Has Millions of Tourists But Needs to Find a Way to Capture That Wealth

By tony Farina · September 8, 2026

By Tony Farina The City of Niagara Falls, N.Y., boasts one of the world’s greatest natural wonders that people from around the world come to see, but despite incredible tourism numbers of more than nine million visitors a year, the city of now less than 50,000 people is still pretty darn poor. Niagara Falls does not have a tourism problem; it has a tourism-capture problem, and the distinction should be a starting point for a serious new discussion about the city’s future. And ladies and gentlemen, that discussion needs to start now. The question is no longer whether Niagara Falls